Intelligent training, just in time

Intelligent training,
just in time

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About Brooklyn

Intelligent Training

SingleStep is an intelligent training platform that uses context to deliver timely, incremental content to your workforce so employees can provide more consistent, on-brand services while spending less time learning directly from supervisors.

People learn better and can carry out their jobs more consistently when they are given bite-sized instruction for tasks as they complete them. Our use of context makes training more cost-efficient and effective, reduces the training burden for supervisors, and ultimately leads to a more consistent and on-brand experience for guests.


Easily create training for your team with simple “drag and drop” authoring tools
Reduced burden on supervisors


Utilizes and extracts more value from existing infrastructure, including:
In-room technology


Employs micro training, which works the way our brains do – so workers learn better
Can be delivered in any language with authored content


The needs of your guests are ever changing, so SingleStep can
automatically educate your staff on new techniques or guest requests in real time

In hospitality:
Training can cost an average $1,200/employee each year – and without reinforcement, more than 80% of learnings are forgotten within 30 minutes.
Recent reports show that annual employee turnover ranges from 50% – 200% creating even greater need for continuous and consistent training.

About Brooklyn

What sets us apart

Singlestep establishes CONTEXT via the information provided by existing infrastructure. With integration from OUR PARTNERS, we are able to anticipate the task an employee is about to initiate and promote instructive information to complete that task. This is what makes SingleStep so powerful, and it’s what sets us apart.





Train your workforce today with the world’s leading intelligent training platform.